Mental Health -
Rehabilitation and Recovery
Mental Health -
Rehabilitation and Recovery
Mental Health -
Rehabilitation and Recovery
Hope, Purpose, and Connection
What will we provide?
Waterlily House is a residential, recovery-focused mental health service combining Open Dialogue and Therapeutic Community principles to provide pioneering care that creates lasting change and ripples into the community.
A vital model for mental health recovery
Level 1 and 2 Rehabilitation Services
Grounded in Open Dialogue and Therapeutic Community principles.
Level 1 and 2 Rehabilitation Services
Grounded in Open Dialogue and Therapeutic Community principles.
Level 1 and 2 Rehabilitation Services
Grounded in Open Dialogue and Therapeutic Community principles.
Shared Living
A supportive and safe environment where individuals build independence while engaging in community life. Guests will contribute to the daily running of the service, participate in decision-making, and benefit from peer support. Lifestyle education will be seamlessly integrated into community living, such as learning cookery with our in-person chef.
Shared Living
A supportive and safe environment where individuals build independence while engaging in community life. Guests will contribute to the daily running of the service, participate in decision-making, and benefit from peer support. Lifestyle education will be seamlessly integrated into community living, such as learning cookery with our in-person chef.
Shared Living
A supportive and safe environment where individuals build independence while engaging in community life. Guests will contribute to the daily running of the service, participate in decision-making, and benefit from peer support. Lifestyle education will be seamlessly integrated into community living, such as learning cookery with our in-person chef.
Peer support
Encouraging mutual support among individuals with experiences of mental health challenges to foster connection and recovery.
Peer support
Encouraging mutual support among individuals with experiences of mental health challenges to foster connection and recovery.
Peer support
Encouraging mutual support among individuals with experiences of mental health challenges to foster connection and recovery.
Holistic Care
A diverse range of high-quality, evidence-based psychological therapies including individual and group counselling sessions. Sessions are focused on enhancing personal development, building self-esteem, and strengthening coping skills. Guests will also be offered art therapy, mindfulness practices, and personalised coaching.
Holistic Care
A diverse range of high-quality, evidence-based psychological therapies including individual and group counselling sessions. Sessions are focused on enhancing personal development, building self-esteem, and strengthening coping skills. Guests will also be offered art therapy, mindfulness practices, and personalised coaching.
Holistic Care
A diverse range of high-quality, evidence-based psychological therapies including individual and group counselling sessions. Sessions are focused on enhancing personal development, building self-esteem, and strengthening coping skills. Guests will also be offered art therapy, mindfulness practices, and personalised coaching.
Specialist Staff
Highly trained professionals with expertise in mental health rehabilitation and Open Dialogue, providing tailored support to meet individual needs. This includes comprehensive evaluations along with medication monitoring and management.
Specialist Staff
Highly trained professionals with expertise in mental health rehabilitation and Open Dialogue, providing tailored support to meet individual needs. This includes comprehensive evaluations along with medication monitoring and management.
Specialist Staff
Highly trained professionals with expertise in mental health rehabilitation and Open Dialogue, providing tailored support to meet individual needs. This includes comprehensive evaluations along with medication monitoring and management.
A Culture of Shared Responsibility and Accountability
Individuals are empowered to take responsibility for their actions and behaviours, fostering self-awareness and personal growth.
A Culture of Shared Responsibility and Accountability
Individuals are empowered to take responsibility for their actions and behaviours, fostering self-awareness and personal growth.
A Culture of Shared Responsibility and Accountability
Individuals are empowered to take responsibility for their actions and behaviours, fostering self-awareness and personal growth.
Community Engagement
Staff will design person-centred activity plans geared towards daily living skills at home and within the community.
Community Engagement
Staff will design person-centred activity plans geared towards daily living skills at home and within the community.
Community Engagement
Staff will design person-centred activity plans geared towards daily living skills at home and within the community.
Learn about our
recovery
models
Our code model
Our multidisciplinary team provides tailored care using the Open Dialogue model, supporting individuals transitioning from acute mental health pathways. Integrated with community resources, we offer specialised support for rehabilitation, housing, and employment.
Open Dialogue emphasises open communication and dialogue between service users, their families, and the treatment team. This approach values transparency, honesty, and flexibility in exploring and addressing the needs and concerns of individuals in distress – we will ensure all our staff have a level of Open Dialogue training.
Our clinical model
Assess and Treat Mental ill Health
Focused on listening and involving social networks and families.
Use of treatment meetings as the assessment and planning process.
Adopts a social perspective by creating a dialogue that is responsive to the whole person.
To Provide Hope
Seeing peers as role models, with 30% of staff having lived experience.
A move away from staff holding all the power.
Encourages active participation in one’s own
recovery.High-quality, supportive environments.
Maximise Quality of Life and Social Inclusion
The workforce reflects the needs of the people, moving away from traditional nursing and medical models.
High emphasis on art, music, environment, and exercise.
Structured activity programs to enhance quality of
life.
Independence through Connection and Care
Democracy: Foster shared decision-making and empower individuals to influence choices affecting their lives.
Reality: Help individuals face real-world challenges by creating practical learning experiences that build resilience and adaptability.
Confrontation: Address obstacles and setbacks constructively, fostering the ability to face difficulties and resolve conflicts effectively.
Permissiveness: Create a safe space for experimentation, risk-taking, and learning from mistakes without fear of undue criticism.
Communality: Strengthen belonging through collaboration, teamwork, and meaningful social networks.
Enable Successful Community Living
Focused on listening and involving social networks and families.
Use of treatment meetings as the assessment and planning process.
Adopts a social perspective by creating a dialogue that is responsive to the whole person.
Accessing Support
Services will typically be accessed through an adult acute mental health inpatient pathway.
Team-Led, Relationship-Based Care
Care will be delivered by a multidisciplinary team utilising an Open Dialogue model, underpinned by Therapeutic Community principles.
Specialist Training for Complex Needs
Staff will be equipped with specialised training skills and knowledge in mental health rehabilitation, including support for specific needs such as drug and alcohol recovery.
Learn about our
recovery
models
Our code model
Our multidisciplinary team provides tailored care using the Open Dialogue model, supporting individuals transitioning from acute mental health pathways. Integrated with community resources, we offer specialised support for rehabilitation, housing, and employment.
Open Dialogue emphasises open communication and dialogue between service users, their families, and the treatment team. This approach values transparency, honesty, and flexibility in exploring and addressing the needs and concerns of individuals in distress – we will ensure all our staff have a level of Open Dialogue training.
Our clinical model
Assess and Treat Mental ill Health
Focused on listening and involving social networks and families.
Use of treatment meetings as the assessment and planning process.
Adopts a social perspective by creating a dialogue that is responsive to the whole person.
To Provide Hope
Seeing peers as role models, with 30% of staff having lived experience.
A move away from staff holding all the power.
Encourages active participation in one’s own
recovery.High-quality, supportive environments.
Maximise Quality of Life and Social Inclusion
The workforce reflects the needs of the people, moving away from traditional nursing and medical models.
High emphasis on art, music, environment, and exercise.
Structured activity programs to enhance quality of
life.
Independence through Connection and Care
Democracy: Foster shared decision-making and empower individuals to influence choices affecting their lives.
Reality: Help individuals face real-world challenges by creating practical learning experiences that build resilience and adaptability.
Confrontation: Address obstacles and setbacks constructively, fostering the ability to face difficulties and resolve conflicts effectively.
Permissiveness: Create a safe space for experimentation, risk-taking, and learning from mistakes without fear of undue criticism.
Communality: Strengthen belonging through collaboration, teamwork, and meaningful social networks.
Enable Successful Community Living
Focused on listening and involving social networks and families.
Use of treatment meetings as the assessment and planning process.
Adopts a social perspective by creating a dialogue that is responsive to the whole person.
Accessing Support
Services will typically be accessed through an adult acute mental health inpatient pathway.
Team-Led, Relationship-Based Care
Care will be delivered by a multidisciplinary team utilising an Open Dialogue model, underpinned by Therapeutic Community principles.
Specialist Training for Complex Needs
Staff will be equipped with specialised training skills and knowledge in mental health rehabilitation, including support for specific needs such as drug and alcohol recovery.
Learn about our
recovery
models
Our code model
Our multidisciplinary team provides tailored care using the Open Dialogue model, supporting individuals transitioning from acute mental health pathways. Integrated with community resources, we offer specialised support for rehabilitation, housing, and employment.
Open Dialogue emphasises open communication and dialogue between service users, their families, and the treatment team. This approach values transparency, honesty, and flexibility in exploring and addressing the needs and concerns of individuals in distress – we will ensure all our staff have a level of Open Dialogue training.
Our clinical model
Assess and Treat Mental ill Health
Focused on listening and involving social networks and families.
Use of treatment meetings as the assessment and planning process.
Adopts a social perspective by creating a dialogue that is responsive to the whole person.
To Provide Hope
Seeing peers as role models, with 30% of staff having lived experience.
A move away from staff holding all the power.
Encourages active participation in one’s own
recovery.High-quality, supportive environments.
Maximise Quality of Life and Social Inclusion
The workforce reflects the needs of the people, moving away from traditional nursing and medical models.
High emphasis on art, music, environment, and exercise.
Structured activity programs to enhance quality of
life.
Independence through Connection and Care
Democracy: Foster shared decision-making and empower individuals to influence choices affecting their lives.
Reality: Help individuals face real-world challenges by creating practical learning experiences that build resilience and adaptability.
Confrontation: Address obstacles and setbacks constructively, fostering the ability to face difficulties and resolve conflicts effectively.
Permissiveness: Create a safe space for experimentation, risk-taking, and learning from mistakes without fear of undue criticism.
Communality: Strengthen belonging through collaboration, teamwork, and meaningful social networks.
Enable Successful Community Living
Focused on listening and involving social networks and families.
Use of treatment meetings as the assessment and planning process.
Adopts a social perspective by creating a dialogue that is responsive to the whole person.
Accessing Support
Services will typically be accessed through an adult acute mental health inpatient pathway.
Team-Led, Relationship-Based Care
Care will be delivered by a multidisciplinary team utilising an Open Dialogue model, underpinned by Therapeutic Community principles.
Specialist Training for Complex Needs
Staff will be equipped with specialised training skills and knowledge in mental health rehabilitation, including support for specific needs such as drug and alcohol recovery.
OUR CARE HOMES
A community that feels like home
Thoughtfully designed spaces where comfort, dignity, and personalized care come together.
Mental health care
Service start - October 2025
Waterlily House, Kettering
Level 1 and 2 rehabilitation services, grounded in Open Dialogue and Therapeutic Community principles.
86 Rockingham Road, Kettering NN16 9AD
Mental health care
Service start - November 2025
Waterlily House, Torquay
Level 1 and 2 rehabilitation services, grounded in Open Dialogue and Therapeutic community principles.
4 Manor Road, Torquay TQ1 3JX
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